WHY KANINE SOCIAL?

Kanine Social is Jacksonville’s premier doggie daycare and only private indoor/outdoor dog park with a craft beer and coffee bar. Stop in today to see what all the barks about!

FAQ's

How do I make a reservation?

Reservations are easily made online after creating an account. Sign up or login now to make a reservation for you dog's next daycare day. After logging into your account hit the blue "Request Services" button > select "Request a Reservation" > select the date(s) for daycare along with a drop off and pick up time > add any additional services you may need, such as coffee to go in the morning or a growler fill in the evening and then click save. You will receive an email once your reservation has been confirmed.

What vaccination records are required for daycare?

All dogs must be current on Rabies, Bordetella and Distemper. Bordetella is required to be updated every 6 months.

Can I send vaccination records electronically?

Yes. You will be asked for current vaccination records when you create your account. This information will be saved in your file and reminders will automatically be sent when updated records are needed.

Can I tour the facility?

Yes. Our facility is open for you to tour at any time. Stop by for a coffee or beer and take a look at our daycare space, private indoor/outdoor dog park and our on-leash craft bar area.

What does my dog's typical day of daycare look like?

Your dog will have a blast at Kanine Social and can expect a full day of play and attention from our daycare staff!

7am-8am: Arrival - Check-in and greet playmates.

8am-11am: Outside play time - Interactive play, games, and climbing play equipment on our outside turf!

11am-12pm: Individual time - One-on-one time with daycare staff.

12pm-2pm: Nap time - Unwind after a busy morning. Lights out, calm music and rest.

2pm-4pm: Play time - More relaxed play, belly rubs and games for mental stimulation.

4pm-5pm: Outside time - Another potty break and more fresh air.

5pm-7pm: Pickup - Enjoy remaining playtime before humans arrive.

How will my dog's playgroup be determined?

All of our four-legged guests spend their time in carefully organized play groups. Each supervised group maintains dogs of similar size, temperament and energy level. This aids in enriching our doggy guests and properly avoiding canine stress. By being extremely selective in our grouping, we are able to create healthy group dynamics to help our guests thrive in this type of environment.

My dog is not fixed, will he or she still be allowed at daycare?

All dogs over 6 months of age are required to be spayed or neutered to take part in dog daycare at Kanine Social.

What are the dog park rules?

1) All dogs must be at least four months of age. Check out our events page for puppy socialization sessions.

2) All dogs must be current on vaccinations. Please upload vaccination records prior to arrival. We require rabies, bordetella and distemper vaccinations. Bordetella must be current within the last 6 months.

3) All dogs over six months of age must be spayed or neutered.

4) All dogs must be in full view and within voice control of their owner. Kindly pay attention to your dogs behavior and carry a leash with you at all times.

5) Dogs may never be left unattended.

6) Two dogs maximum per person.

7) No children allowed in the park. Must be 18 years or older for entry into the off-leash dog park.

8) Chain, choke, prong or pinch collars must be removed before entry into the park.

9) Dogs showing signs of aggressive behavior must be leashed and taken out of the park for a time out. Repetitive aggressive behavior will be asked to leave the park and is at the sole discretion of Kanine Social management.

10) Please attempt to control your dog's barking while indoors. Incessant barking will not be tolerated and you may be asked to take your dog outside if you cannont control your dog's barking.

11) No outside food, dog treats, dog toys or glass containers allowed inside the park.

12) Please clean up after your dog immediately. Bags are provided throughout the park.

What is required for entry into the park?

Entry requires a membership or day pass which can be purchased after creating an account for your and your pup. In addition to creating an account, you must upload current vaccination records prior to entry into the park. Please click the sign up button to create your account today!

Can I send vaccination records electronically?

Yes. You will be asked for current vaccination records when you create your account. This information will be saved in your file and reminders will automatically be sent when updated records are needed.

Do I need to make a reservation prior to my dog's stay?

Yes. Reservations are required for all boarding guests to ensure we have adequate room for all of our boarding dogs.

How do I make a reservation for boarding?

Reservations are easily made online after creating an account. Sign up or login now to make a reservation for you dog's upcoming stay. After logging into your account hit the blue "Request Services" button > select "Request a Reservation" > select the dates for your stay along with a drop off and pick up time (please attempt to select accurate drop off and pick up times to help our staff prepare for your dog's arrival and departure) > add any additional services you may need, such as an exit bath with nail trim and ear cleaning, and then select save. You will receive an email once your reservation has been confirmed.

What is included during my dog's boarding stay?

When staying at Kanine Social, daycare is included in the price and your dog will take part in all day play with out daycare groups to ensure they receive plenty of socialization and exercise each day and are never cooped up in a kennel like other facilities.

Daily pics and videos to keep you updated on your dog's stay with us!

Your dog will receive a mid-day nap between 12:00 PM-2:00 PM to get some much needed rest between play sessions.

We provide meals 2 times daily and if necessary we can provide a mid-day meal for puppies.

Medicine can be administered free of charge if needed.

Staff on site at 6:45 AM and as late as 9:30 PM to provide a late night potty break to reduce the amount of time your dog has to be without going outside.

Nightly healthy treats prior to bedtime at no additional cost! 

Can my dogs stay in the same suite?

Yes, your dogs may stay in the same suite if there is adequate room given the size of the dogs and the suite selection. For two small or medium sized dogs the standard suite should provide plenty of room. For larger breed dogs we recommend choosing a VIP suite to have extra room for them to comfortably stay together. Our family suite would be ideal for the largest breed dogs or for family's with 3 dogs.

If there is any concern over feeding your dogs in the same suite please let us know and we will accommodate feeding them separately.

What is the pricing for boarding?

Our 3'x5' standard suite is $55 per night and is ideal for a single dog or two smaller breed dogs.

Our 4'x5' VIP suite is $65 per night and is ideal for dogs who want a little extra room or for two medium or larger breed dogs who want to board together.

Our 4'x10' family suite is $70 per night and is ideal for a family of 2 or 3 medium or larger breed dogs who are staying an extended period of time.

We offer discounted pricing for the second or third dog from the same family. Discounted nightly rates are $35 for additional dogs staying in the same suite or a 10% discount for additional dogs staying in separate suites.

Are there specific drop off and pick up times?

We understand you have a busy work and life schedule so we offer longer and more flexible drop-off and pick-up hours.

Weekday drop-off and pick-up is from 6:45 AM to 7:00 PM

Weekend drop-off and pick-up is between 8:00 AM-12:00 PM and between 3:00 PM-7:00 PM

Pickup after 12:00 PM on any day will require a half-day daycare fee of $20

Even if you aren’t leaving town until later in the day, we recommend dropping off earlier in the day if possible to ensure your pup gets plenty of play time on their first day.

What is your cancellation policy?

Reservations must be cancelled with at least 24 hours advance notice, otherwise a cancellation fee equal to 50% of the stay will be charged. We understand emergencies do arise and are happy to work with you under various circumstances so please call us if plans change due to emergency.

Does someone stay overnight with the dogs?

Similar to most facilities, staff does not stay overnight with the dogs,which allows them a better night’s rest without any distraction or interruption from humans moving about. Our entire facility is fully secured with monitored temperature, fire and security alarms as well as HD cameras. We are immediately notified by our monitoring companies if any alarms are set off. We do however have staff on site until as late as 9: 30 PM on weeknights and 10:30 PMon weekends, allowing your pup one last potty break and less than 8-9 hours before our AM staff arrives.

What should we bring with us?

We highly recommend you bring your dog’s food to maintain their existing diet and to reduce the chance of causing any unnecessary upset stomach issues.

Please bring your dog’s food in individual Ziploc baggies, pre-measured for each meal for the necessary number of meals during your dog's stay. This will help ensure your dog is fed the appropriate amount each day during their stay. We provide food two times daily for most dogs. If your dog requires a lunch time feeding as a puppy or senior dog please let us know. If you prefer to use our food, we will provide two meals a day for $6 daily. Our house food is Earthborn Holistic Grain Free Lamb and is a high quality dry dog food product.

If necessary, please bring any medicine your dog may need during his stay. Please ensure it is clearly labeled and provide instructions for administering medication on your pup’s account.

Please DO NOT bring your dog’s toys, bedding, bowls, etc. We will provide a raised, sanitized dog bed in each suite along with food and water bowls. We do not put individual toys or bedding in the room with the dogs. We provide a nightly healthy treat for each dog during their stay!

How often are the suites cleaned?

Suites are fully cleaned and sanitized each morning and spot cleaned in the afternoon after the mid-day nap. Your pup spends most of their day playing with our daycare groups and the suites will remain cleaner because of this.

Do you offer bathing services prior to pickup?

Yes! We can provide an exit bath along with complimentary nail trim and ear cleaning prior to pickup. Just include this additional service request when making your reservation and your pup will go home smelling and looking fresh!

My dog doesn’t do well in social settings like doggie daycare. Do you accept dogs like this?

We understand that not all dogs are a good fit for social interactions like doggie daycare and need to have individual playtime during their stay. As long as your dog does not exhibit any aggressive behavior toward humans, they are more than welcome to stay with us and will be given multiple individual play sessions with our staff throughout the day to ensure they get plenty of exercise as well as physical and mental stimulation.

Do you accept non-neutered or non-spayed dogs?

All dogs over 6 months of age need to be spayed or neutered to participate in daily group play with our daycare dogs during their boarding stay. If your dog is not fixed, they may board with us; however, rather than group play they will have individual play sessions with our staff throughout the day to ensure they get plenty of exercise as well as physical and mental stimulation. Dogs in heat or expected to go in heat are not permitted to board with us.

What happens if my dog becomes ill during their stay?

Unlike many boarding facilities who do not have a veterinarian on site, we have a full service animal hospital located within our building. Forever Vets Animal Hospital is locally owned and operated with eight locations in Jacksonville and is staffed seven days a week until 8:00 PM. While they are not a 24/7 emergency vet, their highly trained veterinarians are available at any time during your dog’s stay with us in the case of emergency.

Do you sell bulk packages for frequent boarders?

Yes! We have a 10-night package, which includes 1 free night, effectively saving 10% over the normally nightly rate. Package credits can be used for up to 6 months from the date of purchase so you have plenty of time to take advantage of the savings from purchasing boarding credits ahead of time.

What vaccinations are required for boarding?

All dogs must be current on Rabies, Bordetella and Distemper. Bordetella is required to be updated every 6 months.

Can I send vaccination records electronically?

Yes. You will be asked for current vaccination records when you create your account. This information will be saved in your file and reminders will automatically be sent when updated records are needed.

Can I tour the boarding and daycare area?

Yes! Our facility can be toured whenever convenient for you, but we would suggest calling ahead to give our staff notice to help ensure they are immediately available when you arrive. Due to feeding and nap times for our boarding dogs, our boarding area can only be toured between the hours of 8:00 AM-12:00 PM and 3:00 PM-6:00 PM 7 days a week.

Am I required to have a temperament test performed prior to my first boarding stay?

We highly recommend having your dog enrolled for a half or full day of daycare prior to your first boarding stay.This allows us to perform the initial temperament test to ensure your dog is a good fit in our daycare setting so they may take part in group play while they are boarding with us. It also helps your dog become more familiar with our facility and helps our staff familiarize themselves with your dog prior to boarding.

If you are unable to make a daycare reservation prior to your initial boarding stay, we can perform the temperament test on the first boarding day. Most well socialized dogs who have done daycare or boarding in the past should pass the temperament test; however, there is a chance that your dog may not be an appropriate fit for our daycare setting and would be limited to individual play sessions with our staff in lieu of daycare play sessions. Please feel free to call us to discuss this process in more detail and we’ll be happy to answer any questions you may have.

Park location

580 College Street
Jacksonville, FL

Contact Kanine Social

Hours

Daycare

7AM to 7PM
Monday - Friday

Boarding

Daily Drop-off as early as 6:45AM and pick-up until 7PM
Weekend pick-up hours 8AM-12PM & 3PM-7PM

Park

3PM to 9PM
Monday - Thursday
12PM to 9PM
Friday
12PM to 9PM
Saturday
11AM to 8PM
Sunday

Taproom

3PM to 9PM
Monday - Thursday
12PM to 9PM
Friday
12PM to 9PM
Saturday
11AM to 8PM
Sunday

Call

904-490-9600

Address

580 College St.
Jacksonville FL, 32204
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About Us

A dog is more than just man's best friend, they're a family member that deserves the best when it comes to safety and comfort when you're away. The Kanine Social team is made up of devout dog lovers who are passionate about the well being of animals and always go above and beyond, not only to make sure our four-legged guests are well cared for, but to build relationships with each and every one.

Mason

Mason

Owner
Maverick

Maverick

Owner
Murphy

Murphy

Owner

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